New Orleans Hospitality Jobs


Director of Sales

Date Posted:
11/07/2022

Expires On:
12/07/2022

Ad Number:
797512

Category: Sales & Marketing
Company: Pontchartrain Hotel
Salary Range: $90k-$100k
Hours: Varies
Experience Required: • Minimum of three (3) years as a Director of Sales within upscale, lifestyle or luxury hospitality
Description

DIRECTOR OF SALES POSITION PROFILE Reports to: General Manager, position is exempt WHO WE ARE Hotels done differently. It is not just a slogan or catch phrase, it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve. The Pontchartrain is a quintessential neighborhood establishment in the Garden District of New Orleans. The rich history of old French New Orleans is reflected throughout the hotel in its architecture, design and service. The hotel has been thoughtfully restored to maintain a historic feel while imparting a sense of modern comfort and style throughout the 106 rooms and suites that will reflect the unique personality of today’s New Orleans and the Garden District. The Pontchartrain hotel is managed by Aparium Hotel Group which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets. The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. WHO YOU ARE You are humble and understand the need to work side by side with others; and you take feedback to make things better seriously. It is quite natural for you to walk into a hotel and see the potential of the environment and how it could work for a variety of people, groups, events, or meetings. The first thing you prefer to discover is “I wonder what the rooms are like and how many suites do they have?”. And for giggles, you are tempted to ask the front desk for a sales contact so you can take a fam tour. Your career experience has been dynamic and is filled with numerous success stories of how you captured indecisive groups. You’re adventurous in discovering the needs of your city and known to walk the greater New Orleans area to connect and drive business to fill those seasonal gaps, all without a central reservations system as your individual effort has been greater than a central reservation system could keep up with. For you to feel comfortable within our portfolio you will have familiarity with secondary markets and recognize that hospitality differs from city to city and even from neighborhood to neighborhood. You are comfortable with casual sophistication and realize the concept of luxury has evolved to be approachable and not cookie-cutter. THE ROLE This leadership role requires the tenacity to build a team and network, it is not for the faint of heart. If you are known to have the grit that is associated with an entrepreneurial spirit, then we invite you to your next career opportunity. Overseeing the sales functions of The Pontchartrain Hotel you will lead and develop your team’s capabilities to identify and respond to market needs within an established market and hotel. WHAT YOU WILL DO • Uphold and role model the company’s principles of People, Place and Character; and ensure your team and peers are also modeling the way of our values that drive collaboration, intuition and translocal hospitality • Build and maintain a trusting and transparent relationship with all stakeholders, specifically taking the time to develop rapport and respect with the individuals of your peer group, known as the Executive Committee • Understand who the hotel is and what we aspire to be by following established practices and procedures; and projects the appropriate brand voice and image of each hotel to achieve objectives, public recognition, and acceptance • Lead and direct the sales department in developing and executing the sales and marketing plan and refine their revenue forecasting; provide creative strategies to positively influence sales initiatives that drive revenue helping teams achieve their goals • Coach your fellow EC members by collaboratively helping them creatively solve problems when challenges arise; ensure the team receives the necessary learning and development to grow within their roles whether is functional training or soft skill development activities • Clever in maximizing hotel revenue through effective pricing strategies for transient or group inventory, which is done by analyzing sales statistics against booked vs. consumed business; and having an educated understanding of the local market to determine client needs, occupancy potential, and desired rates • Pivot short-term strategy to compensate for short-term needs, without compromising long-term goals, such as placing business on the books in the fourth quarter, without losing focus on the first quarter and gaining traction on long-term goals • Establish regular and frequent communication with Aparium Headquarters to ensure initiatives are executed within the hotel marketing plan; champion the need for thorough and accurate reporting and forecasting to develop an informative database of business to identify needs, trends and gaps that will create better booking decisions • Craft and establish the annual sales goals, ensuring they are fully understood and implemented in the hotel; collect and maintain proper documentation of incentive worksheets to document achievements, which is best in the market • Direct the reporting and apprising of results against planned objectives; coordinates sales associate activities; takes appropriate action to maximize sales and affect need periods • Develop the annual budget and sales + marketing plan in collaboration with the General Manager and Controller, ensuring the department operates within cost constraints, achieves yield management goals; ensures proper market mix, group room rate, and average rate goals • Evaluates, solicits, sells and confirms business in assigned market area to meet overall budgeted sales and profitability, control dates, availability, and rates on guest rooms and function space HOW YOU WILL LEAD • Exemplify leading by example by working directly with each member of your team and be willing to coach and counsel with gentle correction and critical but constructive feedback • Provide highly analytical in thought and recommendations; although will never act like the smartest person in the room; and continually seek out the facts; can express a point of view without it be driven by an edge • Engage others in general conversation tactics to build rapport quickly; and lead and adapt communication and presentation tactics to engage audience; display adaptable interpersonal skills for a wide range of audiences and stakeholders • Passionate in driving results of self and others; influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others • Comfortable in being a “general” in identifying strategic needs, yet can be a “soldier” to ensure the implementation of a strategic plan • Approach fact finding and discovery missions in a collaborative effort; value input and experiences of others that create additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation • Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and know how to use discretion when appropriate, understanding the difference between transparency and confidentiality. WHAT YOU WILL NEED • Minimum of three (3) years as a Director of Sales within upscale, lifestyle or luxury hospitality companies • Bachelor’s degree in sales, marketing, communications, or hospitality is preferred though not required if you have the proven years of experience in a director role • Past experience of working within a boutique-lifestyle or independent hotel company is a plus as you will need to be confident in working without a big-box hotel company central reservation system • Professional proficiency of the English language in reading, writing and verbal communication As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

Contact: Ashante Rome
Address: 2031 St Charles Ave
New Orleans, LA 70130
Telephone: 5043231407
E-Mail: arome@thepontchartrainhotel.com 
Web Site:

Employment

JOB SEEKERS

Visit our jobs section to post your resume for our employers to see! You can also search for New Orleans jobs in hospitality!

EMPLOYERS

Employers, use our employment engine to post jobs. Create an account or get more information.